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General Information

Food Safety Training

Food aid projects need to mitigate risks in terms of health and safety. This means having key people trained to level 2 Food Safety and Hygiene in Catering as a minimum to ensure best practise in accepting donations, storing, packing and redistributing ambient, fresh, frozen foods, and cooked meals. Examples of affordable online training courses are Virtual College and these resources through the FSA.

Healthy Start Vouchers and Best Start Foods

Low income families are eligible for Healthy Start Vouchers in England, Wales and Northern Ireland and Best Start Foods in Scotland. People with NRPF may also be eligible. More details via the buttons below:

Using shopping vouchers alongside or instead of food parcels

Bulk ordering:

Tesco, Aldi, Lidl and Asda do not accommodate online bulk orders but you can ask the individual store manager or talk with the customer service desk (Asda) to place a bulk order although this is left to the discretion of the store.

Volunteer help and support

We may be able to connect to support being offered by the British Red Cross in terms of volunteers and delivery. Please get in touch with Sabine at
You could contact the Voluntary and Community Sector Emergencies Partnership (VCSEP) for support with transportation and delivery, volunteers, specialist training, guidance including funding advice, mental health and wellbeing support.



The NVCO has listed Zurich as their trusted third sector insurance provider. Read Zurich's guide for charities or speak to an advisor directly: 0800 917 9508.
UK Government guidance suggests using an organisation that is a member of the British Insurance Brokers Association(BIBA) to insure your charity. Search for BIBA members here.

Hardship funds for individuals:

Vodafone charities connected

Vodafone offers free mobile connectivity for charities. You can use the free Vodafone SIMs to provide connectivity to your service users. The SIMs are loaded with 20GB of data, unlimited calls and texts each month for 6 months.

IFAN have compiled a list of some charitable hardship funds available to individuals across the UK.

Supporting people with no recourse to public funds:

Essential advice and information for supporting people who have no recourse to public funds is available on the NRPF website.

Guidance on breast feeding, formula milk and baby food

Worthing Food Foundation: guidance on infant formula and baby food

UNICEF Supporting Families with Infants Under 12 months experiencing food insecurity A Guide for Local Authorities and Health Boards 

Breastfeeding help and support resources (with thanks to Dr Helen Crawley of First Steps Nutrition)

Maternity Action Website

See our Nutritional Guidelines page for early years guidelines and recipe cards

Mental Health Resources

IFAN's full list of Mental Health resources, services and support available.

CALM - The Transformational Power of Good Training

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